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Go independent!

We often hear patients say, “I wish I’d come to you first”. Many arrive after being fitted with unsuitable hearing aids, confused by inconsistent advice, struggling with poor aftercare or disappointed by rushed appointments that offer one-size-fits-all solutions. That’s why we were so encouraged by the latest Which? hearing care survey of 1,500 hearing aid users. Independent hearing clinics consistently outperformed all major high-street chains. Patients rated independents highest for:

  • Quality and thoroughness of hearing assessments
  • Choice of hearing options, brands and models
  • Finding aids suited to individual needs and lifestyle
  • Meaningful follow-up care and support
  • Overall satisfaction and value

High-quality healthcare needs to be delivered by dedicated experts providing hearing care as a primary service.   Unlike retail chains – often criticised for limited choice, patchy aftercare, and lack of continuity – independent clinics put patients before profit. At Meadows & Wood, we’re not bound by sales targets or national buying agreements. Instead, we focus on careful listening, accurate diagnostic tests, and matching the right technology to each patient. Continuity of care also matters. Patients value seeing the same clinician who knows their hearing history and can notice subtle changes – increasingly rare in larger chains. And aftercare is essential. Hearing aids aren’t a quick fix; they need ongoing service and patient support. Independent practices like ours offer faster follow-ups and personalised expert care. So, whether you’re exploring better hearing for the first time or have been let down elsewhere, we encourage you to explore the independent route. At Meadows & Wood, we’re here whenever you’re ready to hear more clearly again.

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